Welcome to our FAQ Section
Yes, we curate our flower selection to suit seasonal trends and events. Whether it’s a high-profile gala or a seasonal holiday, our Premium Flower Program has you covered with exquisite selections tailored to the occasion.
We would be thrilled to welcome you as a client. Please contact us through our website, via email, or by phone to start the conversation. Our team is ready to tailor our services to your specific needs and requirements.
We take great care in sourcing our flowers. We work with a network of local and international flower growers who provide us with the freshest and most beautiful blooms. Our commitment to quality means we select flowers that are in season, and we prioritize sustainable and eco-friendly practices in our sourcing. This ensures that our customers receive the finest flowers while supporting responsible and ethical floral practices.
We maintain an unbroken cold chain from the farm to your doorstep and use state-of-the-art packaging and logistics solutions tailored to the needs, origin, and destination. Our dedicated logistics team coordinates with reputable freight companies to ensure optimal transit conditions.
Sustainability and ethical sourcing are at the heart of our operations. We actively support local growers and contribute to social development, ensuring our practices benefit both the environment and the communities involved.
Once registered, you can browse our extensive catalog of flowers. Select the products you're interested in, add them to your cart, and proceed to checkout for payment and shipping details.
Fagua Flowers is distinguished by our direct partnerships with over 100 top-tier farms across the globe, our expansive portfolio featuring over 50 flower types and more than 2000 varieties, and our two decades of industry experience. Our commitment to quality, combined with our robust logistics network, ensures fresh and timely deliveries to our clients.
Absolutely. We believe in the quality of our flowers and are happy to provide samples upon request. Please contact us to discuss your needs and arrange for sample dispatch.
Yes, we specialize in managing large and complex orders. Our experience in consolidating orders from multiple farms into a single shipment makes procurement efficient for our clients, regardless of the order's complexity.
To book a standing order, please contact our sales team. We'll discuss your specific needs, preferred schedule, and the types of flowers you require, and set up a recurring order that suits your business needs.
Our quality assurance program is designed to prevent such issues, but in the rare event that you receive damaged goods or are unsatisfied with the delivery, we have a straightforward claims process. We will work with you to resolve any issues quickly and satisfactorily.
Delivery times depend on your location and the shipping method chosen. Typically, orders are processed and shipped within 24-48 hours of order confirmation. For specific delivery timelines, please check the estimated delivery date at checkout or contact our logistics team. specific needs and requirements.
We offer various payment terms designed to accommodate the different needs of our B2B clients. Our team will work with you to establish terms that align with your procurement cycles and business operations. Make sure to send us an email at @correo
The prices of our products vary depending on the type of flowers, quantity, and season. Please visit our product catalog for detailed pricing information or contact our sales team for a personalized quote.
Shipping costs vary depending on the size of the order, destination, and delivery method. Please proceed to checkout with your selected items to view the shipping costs or contact our logistics team for a detailed quote.